Responsible Identity
FLORE LATAM SAS DE CV
Tax ID (RFC): FLA230809F11
Address: MERCURIO 414, LICO VELARDE, MAZATLÁN, SINALOA, MÉXICO.
Recipient Data and Disclaimer
IMPORTANT: FLORE LATAM SAS DE CV informs the Customer that the latter is solely and fully responsible for providing the contact and location details of the Recipient (name, address, telephone). The Customer guarantees that they have the Recipient's consent to share such information. FLORE disclaims any legal responsibility derived from the origin or accuracy of such information supplied by the Customer.
Use and Transfer of Information
For the proper provision of our floristry and gift services, the Customer accepts that FLORE shares the delivery information (Recipient's name, shipping address, contact phone, and card message) solely and exclusively with:
- Our Partner Florists: Responsible for the handcrafted creation of your order.
- Delivery and Courier Personnel: Responsible for moving the product to the final destination.
This transfer is essential for the fulfillment of the service contract and is carried out under strict operational confidentiality agreements.
Purposes of Data Processing
The personal data we collect from you will be used for the following purposes necessary for the requested service:
- Order processing and confirmation.
- Product delivery management.
- Notifications regarding order status.
- Tax invoice issuance.
- Customer support and inquiry resolution.
Your Privacy Rights
You have the right to know what personal data we have about you, what we use it for, and the conditions of use we give it (Access). It is also your right to request the correction of your personal information, its deletion from our records or databases (Cancellation), and to object to its use for specific purposes (Opposition). To exercise these rights, please contact our support team via email.