Data Controller Identity
In compliance with the Mexican Federal Law on Protection of Personal Data, FLORE LATAM SAS DE CV, based in Mexico with nationwide operations, is the entity responsible for safeguarding your personal information.
Business Name: FLORE LATAM SAS DE CV
Tax ID (RFC): FLA230809F11
Industry: Luxury Floristry & Premium Gifts
Recipient Data Protection
When you send flowers to Mexico through our platform, you provide third-party data (the recipient). Flore® assumes you have the explicit consent of the recipient to share their name, delivery address, and phone number.
Disclaimer of Liability:
"The Customer is solely responsible for the accuracy of the recipient's information. Flore® uses this data exclusively to coordinate the delivery logistics of bouquets, roses, and premium arrangements."
Security in Transactions of Payment
To process your purchase of flowers today, we use secure gateways (Stripe and EVO Payments). Flore® does not store on its servers credit card numbers or security codes (CVV). All financial information is tokenized and processed directly by banking institutions under PCI-DSS standards.
Purposes of Data Processing
Your personal data, including name, email, and telephone, are used for:
- Processing floral orders
- Real-time tracking notifications
- Issuing official tax invoices (CFDI)
- Pink Points® loyalty management
Your Privacy Rights
You have the right at all times to exercise your rights of Access, Rectification, Cancellation, or Opposition (ARCO Rights). For any inquiry regarding your privacy at Flore®, you can contact us directly at security@flore.com.mx or via our official international WhatsApp support.
Last updated: September 2024